Marvin

Virtual Assistant and Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

November 23rd, 2023

Profile Description

Hi, this is ---------- at your service!I'm a dedicated customer service and administrative professional with over three years of experience in fast-paced environments, including nearly a year as a General Virtual Assistant. With a strong background in customer support, e-commerce operations, and team management, I excel at handling inquiries, resolving issues, and ensuring smooth day-to-day workflows. I’m highly adaptable, tech-savvy, and committed to delivering efficient, top-tier service.My skill set includes live chat support, email support, phone support, order processing and e-commerce, social media data analytics, refunds and replacements, creating basic invoices, Canva editing (basic graphics), daily reporting, data entry and record management, tracking and site navigation assistance, compensation plan support, de-escalation and issue resolution, team coaching and training, and scheduling and administrative support.I’m proficient in tools and platforms including Microsoft Office, Google Workspace, Salesforce, Five9, Cxone, Microsoft Teams, Dialpad, Shopify, Gorgias, ShipBob, and various ticketing and communication apps.
Let’s work together to create a seamless customer experience and support your business goals efficiently!