Detail-oriented and results-driven Real Estate Virtual Assistant with a strong background in property research, skip tracing, property management, cold calling, technical support, and customer service. I bring a well-rounded skill set that supports lead generation, deal evaluation, compliance-driven outreach, and client satisfaction in fast-paced real estate environments.
As a Property Researcher, I have extensive experience identifying pre-foreclosure and distressed properties using public records and online databases. I analyze rental property comparables by evaluating location, pricing trends, nearby attractions, and market demand using rental platforms, social media channels, mapping tools, and data-driven platforms—delivering accurate insights that support sound investment decisions and pricing strategies.
In my role as a Skip Tracing Specialist, I retrieve and verify property owner contact information with a strong focus on data accuracy and regulatory compliance. I validate phone numbers for connectivity, identify litigator flags, ensure State and National DNC compliance, and distinguish between landline and wireless numbers to support effective and compliant outreach campaigns.
I have also worked as a Property Manager, managing short-term and mid-term rental listings across platforms such as Airbnb,
Additionally, I bring hands-on experience as a Cold Caller, conducting outbound calls and SMS campaigns to distressed homeowners. I confidently present short-sale solutions, build rapport, overcome objections, and qualify motivated leads for follow-up and conversion using professional call tools and dialers, including IQ Dialer.
Complementing my real estate background, I have 8 years of experience in the BPO industry as a Technical Support and Customer Service Representative, supporting U.S.-based telecommunications providers and Netflix Streaming Service. This experience strengthened my communication skills, problem-solving abilities, and professionalism when handling complex customer interactions.
I am highly organized, detail-oriented, and comfortable working with CRM systems, call tools, dialers, and multiple online platforms. I take pride in delivering reliable results, maintaining compliance, and providing excellent service to both clients and customers.
I’m well-versed in real estate and research tools including REI Blackbook, GoHighLevel, PropStream, DealMachine, NWMLS, AirDNA, Redfin, Zillow, Trulia, and
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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