Demonstrated success record in:
Successfully endorsed 51 Management Trainees as an Assistant Store Manager of one of the company’s branches nationwide.
Trained and molded 90 newly hired Management Trainees for three (3) months for endorsement to store operations for the past 1 year and 6
Successfully conducted Train the Trainer program for certification of facilitators for Subject Matter Experts.
Conducted series of Leadership Training for 60 Store Managers nationwide.
Conducted the Seven (7) Habits of Highly Effective People module to the leaders of the company.
Formulating new training framework for the entire company include the store support center, distribution centers and store operations from rank & file to executives.
Successfully implemented all training programs set forth by the company for two (2) branches of Department Store I have handled from Rank & File to Supervisors.
Manage a team of members in Customer Support Department and was awarded as the BEST TEAM PLAYER for the said department.
Successful record in Social Media Marketing Projects, closed clients in Real Estate business.
Managed more than 100 active accounts (Junior and Senior High) in United States remotely.
Successfully endorsed US Public school director’s setting up their school program for Activities scheduler.
Successfully implemented a new system process in both Technical and Customer Service Roles.
Created policies, Key Performance Indicators for different roles in the company.
Successfully launched two (2) new accounts with 15 TSRs, 17 CSRs, and 6 staff for the development team consist of Web Developers, Mobile Application Developers, 3D Graphics Designers, Sound Tech Developer, Copywriters and Web Designers.
Successfully endorsed two (2) batches of newly hired agents for a customer sales support services.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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