Overview
Looking for full-time work (6 hours/day)
at $4.00/hour ($528.00/month)
Bachelors degree
Last Active
May 10th, 2024 (2 days ago)
Member Since
June 23rd, 2016
Profile Description
Team Leader in a Contact Center-Provides Guidance, Coaching and Leadership. Driving team to meet Daily productivity, Quality and SLA goals.
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 1 - 2 years
Lead and supervise a team of Fraud Recovery analysts, providing guidance, support, and training as needed.
Customer Support » Customer Service
Experience: 5 - 10 years
-assisting customers with electronic/check fraud and merchant dispute transactions -Corresponded with customers thru inbound/outbound calls, regarding transactions on their accounts such as payments, charges/fees, interest rate and other Issues. Page 1/1
Office and Administration » Leadership
Experience: 1 - 2 years
• Fraud Supervisor -Provides Guidance, Coaching and Leadership -Driving team to meet Daily productivity, Quality and SLA goals.
Other Skills
Office and Administration » Data analysis
Experience: 1 - 2 years
Analyzing data and generate reports on fraud recovery performance, presenting findings to senior management on a regular basis.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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Iryn Wee: A Spanish-Speaking OFS’s Journey to Success
Meet Iryn Wee, a 40-year-old Filipino specialist from Cavite, Philippines. She works as a bilingual virtual assistant, catering to a real estate and construction company based in Houston.
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