Current Employment Status:
Hired Full Time on Jun 18, 2026
Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
High school diploma
Last Active
June 26th, 2026 (yesterday)
Member Since
November 19th, 2023
Profile Description
1 year Healthcare Voice Account experience
3 years E-commerce/CSR/Sales and Quality Analyst voice/chat/email experience
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
- Managed customer inquiries via phone, email, and chat. - Handled billing issues, account management, and order processing. - Promoted and upsold products to customers. - Maintained high satisfaction while meeting performance metrics.
Customer Support » Customer Service
Experience: 1 - 2 years
- Managed customer inquiries via phone, email, and chat. - Handled billing issues, account management, and order processing. - Promoted and upsold products to customers. - Maintained high satisfaction while meeting performance metrics.
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
- Monitored and evaluated customer interactions (calls, emails, chats) for quality compliance. - Provided coaching and feedback to Customer Service Representatives. - Assisted in training new hires and team development. - Performed fraud prevention monitoring using Sift, Stripe, and Ethoca. - Handled administrative/client tasks, including inventory validation.
Other Skills
Customer Support » Healthcare
Experience: 6 months - 1 year
- Handled inbound calls for healthcare claims, benefits, enrollment, maintenance, and billing. - Ensured compliance with healthcare policies. - Met performance targets while maintaining excellent customer satisfaction.
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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