With 2 years of experience as an Executive Assistant – Operations & Sales Support, I supported general operations and executive-level functions for a U.S.-based Service-Disabled Veteran-Owned Small Business (SDVOSB) operating in a contract-driven environment. I provided administrative and executive support, managed order processing and customer service, and coordinated with vendors and contract specialists while maintaining accurate documentation and supporting compliance requirements. I also assisted in preparing contract modification documents, including updates to order details, supporting files, and contract-related changes, ensuring accuracy and alignment with agreed terms.
Core Competencies:
- Administered Zoho CRM, including data management, custom fields, pipeline tracking, reporting, and basic workflow automation.
- Conducted contract opportunity research and monitoring using
- Processed MSPV & ECAT sales orders and invoices using EDI, Zoho Inventory, and ECAT order management systems, ensuring accuracy and timely order fulfillment.
- Created customer quotations and converted them into sales orders using Zoho Books, ensuring correct pricing and contract alignment.
- Maintained and updated product catalogs in Zoho Inventory, ensuring accurate pricing, product images, contract details, and detailed product descriptions.
- Provided executive and B2B sales support, including vendor and customer communications, task coordination, inbox and calendar management, meeting coordination, and event organization using Microsoft 365 and Google Workspace.
- Designed basic marketing materials and social media content using Canva, including graphics and short-form reels to support branding and engagement initiatives.
- Supported federal contract documentation processes, including preparation, review, assistance with contract modifications, and communications with US contract specialists, ensuring completeness and compliance with requirements.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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