Over the course of my 20 years in the BPO sector, I have gained expertise in providing inbound, outbound, and chat-based sales, technical support, and customer care.
For the past ten years, chat and
Specific Expertise:
- fluent in both verbal and written communication
- critical thinking
- problem solving skills
- knowledgeable in MS Office Excel, Word and Google Docs
-multitasking skills
- Typing skills : 60 WPM
Experience: 5 - 10 years
manages several chats at once while offering sales, technical assistance, and account upkeep. etc.
Experience: 10+ years
more than 15 years of expertise managing inbound and outbound calls for sales, technical support, and customer service via chat. email and phone.
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