Customer Service Support |Cold Caller

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 24th, 2024 (5 days ago)

Member Since

November 17th, 2023

Profile Description

I am a highly motivated and detail-oriented professional with extensive experience with a total of 8 years as a Payroll and Customer Service Representative with a strong track record of delivering accurate payroll services and exceptional customer support. Proficient in payroll processing, and resolving customer inquiries efficiently. Skilled in ensuring payroll accuracy while prioritizing customer satisfaction. Detail-oriented, organized, and dedicated to meeting the needs of both clients and the organization. Adept at fostering positive working relationships and ensuring efficient office operations. Proficient in Microsoft Office, Google Suite, Salesforce, ECHO, RAT, OMS, CCA , Finesse and other related tool. I am fluent in both written and conversational English. I believe that my skills and corporate experiences would be a valuable asset to your organization.

Top Skills

Accounting » Payroll

Experience: 5 - 10 years

Managing end-to-end payroll processes with a proven tracking record of ensuring accurate and timely payroll disbursements while maintaining compliance with local regulations. Adept at utilizing advanced payroll systems and staying current with industry trends and legislative changes. Strong communication skills with a demonstrated ability to resolve complex payroll issues.

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Proven track records of exceeding sales targets and driving revenue growth. With over 2 years of experience in outbound sales, I excel in identifying and capitalizing on new business opportunities, building lasting client relationships, and delivering persuasive sales presentations. Adept at implementing effective sales strategies, managing sales pipelines, and mentoring junior sales team members to achieve success.

Customer Support » Ecommerce

Experience: 1 - 2 years

Provide outstanding customer support via phone, email, and chat, addressing inquiries and resolving issues promptly. Maintaining a high customer satisfaction rate, consistently exceeding performance targets. Collaborating with cross-functional teams to escalate and resolve complex customer concerns. Documenting customer interactions in the CRM system and update customer profiles.