I am a Customer Service Representative with extensive Telco, Collections, Sales and Financial background. I have been working in the industry for almost 8 years. Adept in various communication channels such as e-mail, chat, inbound and outbound services. I am proficient in using Gmail Suit, Outlook, Avaya and Five9 soft phone. My job responsibility includes:
• Making sales for Hotels reservation, Flights bookings and Car Rentals catering United States of America.
• Providing Credit card services for United States of America such as Billing, Activations, Fraud detection and Disputes.
• Being Customer Services Expert for USA Telecommunication
Experience: 5 - 10 years
Experience: 5 - 10 years
Been working as a customer support for almost 8 years
Experience: 2 - 5 years
Contact customers with overdue balances to negotiate payment arrangements and resolve outstanding issues.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
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