Angelo

Customer Service Representative

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

High school diploma

Last Active

April 27th, 2024 (6 days ago)

Member Since

November 17th, 2023

Profile Description

I am a Customer Service Representative with extensive Telco, Collections, Sales and Financial background. I have been working in the industry for almost 8 years. Adept in various communication channels such as e-mail, chat, inbound and outbound services. I am proficient in using Gmail Suit, Outlook, Avaya and Five9 soft phone. My job responsibility includes:
• Making sales for Hotels reservation, Flights bookings and Car Rentals catering United States of America.
• Providing Credit card services for United States of America such as Billing, Activations, Fraud detection and Disputes.
• Being Customer Services Expert for USA Telecommunication Upgrade to see actual info providing such as Billing, Sales, Technical troubleshooting and Collections.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Been working as a customer support for almost 8 years

Accounting » Accounts Receivable » Collection

Experience: 2 - 5 years

Contact customers with overdue balances to negotiate payment arrangements and resolve outstanding issues.

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 2 - 5 years

Customer Support » Sales Support » Hotel Booking

Experience: Less than 6 months

Basic Information

Age
33
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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