Overview
Looking for full-time work (8 hours/day)
at $3.65/hour ($704.00/month)
Bachelors degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
November 17th, 2023
Profile Description
Customer Service & Sales Pro | 11+ Years BPO Experience | Billing Specialist | Lead Gen & Appointment Setting Expert
With 11+ years in the BPO industry, I bring proven expertise in customer support, billing resolution, outbound sales, and appointment setting. I’ve worked with diverse clients, consistently delivering results with professionalism and empathy.
???? Customer Service & Billing – Skilled in resolving billing issues, de-escalating concerns, and ensuring customer satisfaction.
???? Lead Generation & Cold Calling – Confident communicator who delivers qualified leads and sets high-converting appointments.
???? Appointment Setting – Experienced in B2B/B2C outreach, navigating gatekeepers, and booking sales-ready meetings.
???? Team Leadership – Former team lead with a track record in mentoring, managing escalations, and maintaining quality service.
Let’s connect if you’re looking for someone who can boost your customer experience and sales performance.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
After dedicating six years and two months to customer support, I was transferred to the position of team leader. Throughout this journey, I consistently ranked among the top agents due to my genuine passion for the work. Believing in the practical application of our efforts, I actively foster positive relationships with my coworkers.
Accounting » Accounts Receivable » Billing
Experience: 2 - 5 years
I had been a billing support representative for nearly five years, and it was during this time that my passion for numbers and the inner workings of banks began.
Office and Administration » Leadership
Experience: 2 - 5 years
For two years and ten months, I worked as a Team Leader. Every month, I receive recognition as a top Team Lead for my exceptional work.
Other Skills
Accounting » Financial Accounting
Experience: 6 months - 1 year
I worked in debt settlement company as a financial customer support. This is how I started to realize that people who are deeply in debt can still get help and hope.
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Barili, Cebu
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 37%
- Influence: 22%
- Steadiness: 26%
- Compliance: 15%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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