During my tenure spanning nine years and six month in the call center industry with a single company, I have garnered significant recognition and achievements. I have been honored with the Employee of the Year award twice, acknowledging my perfect attendance and outstanding performance. For the past three years, I have served as a Team Leader within a financial account, consistently earning monthly accolades as the Top Team Lead.
My commitment to my work is unwavering, and I prioritize understanding and valuing the contributions of others in my role. I am dedicated to achieving excellence in all aspects of my professional life.
Experience: 5 - 10 years
After dedicating six years and two months to customer support, I was transferred to the position of team leader. Throughout this journey, I consistently ranked among the top agents due to my genuine passion for the work. Believing in the practical application of our efforts, I actively foster positive relationships with my coworkers.
Experience: 2 - 5 years
I had been a billing support representative for nearly five years, and it was during this time that my passion for numbers and the inner workings of banks began.
Experience: 2 - 5 years
For two years and ten months, I worked as a Team Leader. Every month, I receive recognition as a top Team Lead for my exceptional work.
Experience: 6 months - 1 year
I worked in debt settlement company as a financial customer support. This is how I started to realize that people who are deeply in debt can still get help and hope.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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