Angelie

Medical Virtual Assistant/ Medical Records Retrieval Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.72/hour ($1,280.00/month)

Bachelors degree

Last Active

June 19th, 2026 (2 days ago)

Member Since

November 15th, 2023

Profile Description

- 10 years plus experience as a Call Center Agent. Handling billing, technical support and some sales for several Big Telco company in the US and Canada.
I also have experience handling a Health Care account. I work as a Provider Services Specialist. We do handle queries like patients insurance coverage, eligibility, claims and if prior authorization is needed for a procedure.

- Prior Authorization Specialist for a third-party company. We call insurance company and obtain approvals for prior authorization on behalf of the provider. We also process through insurance portal if it's available.

- Medical Virtual Assistant for A Doctor based in US. I answer all incoming calls and do outbound calls if needed. I schedule appointments for the patients, call pharmacy to refill or for new prescriptions, and I process medical records and referrals.

- Medical Records Retrieval Specialist in a Law Firm located in South Carolina. Creating authorizations to request Medical Records and
Billing tatements via Email, Fax and Portals. Doing follow-ups on the requests via phone, email and portals to make sure records will be retrieve and completed on time. Updating Case managers/ Attorneys of the status of each request,

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Healthcare

Experience: 2 - 5 years

I have almost 3 years experience handling health care account. Both as a specialist for an Insurance company and working virtual assistant for a provider. I am flexible with work schedule and willing to be trained. I'm open for new learnings. I'm also a fast learner and can work under pressure.

Customer Support » Customer Service

Experience: 5 - 10 years

I have experience handling billing and technical support under big telco and cable companies in the US like T-mobile, Comcast and Dish to name a few. I also experience being a Loyalty agent and a retention specialist.

Other Skills

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Guimbal, Iloilo

Tests Taken: IQ
Score: 127: DISC
Dominance: 14%
Influence: 10%
Steadiness: 50%
Compliance: 26%: English
C2(Advanced/Mastery)