With over a decade of professional experience, I am a seasoned individual with a robust background in both customer service and healthcare settings. As a Quality Analyst in a healthcare account, I have played a pivotal role in ensuring excellence in service delivery, process improvement, and adherence to stringent quality standards.
My journey began in the hospital setting, where I developed a strong foundation as a customer-focused professional, delivering compassionate patient care and honing my clinical skills. Transitioning into the customer service field, I seamlessly integrated my healthcare expertise to enhance customer experiences and contribute to the success of various teams.
Recently, I achieved a significant milestone by passing the NCLEX exam, earning the designation of a Registered Nurse in the United States. This accomplishment reflects my commitment to continuous learning and the application of my skills in diverse professional domains.
Key Skills:
• Customer service excellence
• Quality analysis in healthcare accounts
• Patient-centered care and clinical expertise
• Process improvement and attention to detail
• Adherence to quality standards
• Recent NCLEX passer
I am excited about the prospect of leveraging my extensive experience and recent licensure to contribute to dynamic teams, combining my customer service proficiency, healthcare acumen, and dedication to quality improvement.
Experience: 5 - 10 years
Experience: 2 - 5 years
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