Highly Organized Administrative Professional

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors degree

Last Active

May 6th, 2024 (6 days ago)

Member Since

November 13th, 2023

Profile Description

Hi! I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a dedicated and highly organized professional with extensive experience in customer service, administrative support, and operations management. I have a proven track record in efficiently handling various tasks, from customer enrollment and inventory management to digital marketing and team supervision, all while committed to providing exceptional customer service, streamlining processes, and driving business growth. In my role as Operations Manager, I facilitated and monitored Zoom events, handled email and social media inquiries, scheduled email marketing, company courses, and events, prepared financial reports including Profit and Loss and invoices, managed website content updates and technical error handling, drafted SOPs, and maintained data entry and record-keeping for trainees and courses. Additionally, I conducted comprehensive checks and verifications of various lists and reports, managed refund cases and proofread emails, prepared template emails and created payment links, set up and monitored CRMs and systems, led and supervised departmental teams, conducted customer service training and quality assurance, planned and implemented business strategies, and managed regular performance reviews and goal setting, all in a fast-paced environment. As an Administrative Assistant, I managed inventory and distributed office supplies, prepared payroll and monitored staff attendance, coordinated onboarding for new hires, prepared purchase orders, and coordinated with suppliers, managed hotel and restaurant bookings, provided assistance to the Japanese President and managers, and handled drafting and sending notices, memos, and email replies, as well as document filing and cabinet organization. In my role as Records Assistant, I provided frontline customer service and data encoding for training enrollment, handled phone inquiries from trainees, ensured timely preparation and issuance of Certificates of Proficiency, and managed the safekeeping and organization of training records.