Customer Service Representative- GenCare- General Administrative Assistant

Managed Office Operations: Oversaw daily office operations, ensuring efficient workflow and organization. Handled scheduling, correspondence, and record-keeping. Communication: Acted as a liaison between staff, students, and parents, providing clear and effective communication. Administrative Support: Provided comprehensive support to the school administration, including preparing reports, managing calendars, and organizing events. Data Management: Maintained and updated student and staff records, ensuring accuracy and confidentiality. Problem Solving: Addressed and resolved administrative issues, improving office efficiency and supporting a positive school environment. Event Coordination: Assisted in planning and executing school events, meetings, and activities, ensuring smooth operations and successful outcomes. Customer Service: Delivered excellent customer service to students, parents, and staff, addressing inquiries and providing assistance as needed.

In my previous role as an ESL Teacher, I designed and implemented dynamic lesson plans to meet the diverse needs of English language learners. I created a positive and inclusive learning environment that fostered student engagement and accelerated language acquisition. I tailored lessons to accommodate various proficiency levels and learning styles, resulting in notable improvements in students' speaking, listening, reading, and writing skills. I employed a variety of teaching methods, including multimedia resources, interactive activities, and real-life language applications to make lessons both educational and enjoyable.My experience has equipped me with strong interpersonal skills, cultural sensitivity, and the ability to create an inclusive and supportive learning environment for students from diverse linguistic and cultural backgrounds.