I have 7 years of experience as a Customer Service/ Sales Representative. I handled multiple accounts such as financial, retail and hotel. I've been in hotel program for roughly 6 years and was trained as a sales representative. Our main focused is to close the sale without compromising the customer experience. I am a mentor for 4 months and a quality analyst for 2 years.
Experience: 5 - 10 years
Handled inbound calls and convert each of it into sale while providing a great customer experience. Skilled in helping guest with their hotel accommodation.
Experience: 1 - 2 years
I am a customer service representative and handled mainly inbound calls catering US- based customers.
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