Romein

Customer Service Pro|Shopify|PayPal| E-commerce Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

High school diploma

Last Active

May 9th, 2024 (11 days ago)

Member Since

November 10th, 2023

Profile Description

Experienced Customer Service Professional:
• 8+ years in BPO, specializing in problem-solving, clear communication, and attention to detail.
• Proficient in call center telephony, technology, and support via live chat/email.

Skilled in:
• Shopify
• Zendesk
• Gladly
• Netsuite
• Shipwire
• Shipstation
• Canva
• Google Workspace
• Social media platforms
• Slack

Diverse BPO Background:
Versatile roles including:
• Billing representative• Fraud specialist• Disputes & Claims manaUpgrade to see actual infoent• Executive Escalation in PayPal

E-commerce ManaUpgrade to see actual infoent:
Currently managing orders, addressing shipping inquiries, facilitating returns/warranties, and ensuring positive customer experiences.

Top Skills

E-Commerce

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Zendesk

Experience: 6 months - 1 year

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Marketing » CRM » NetSuite CRM

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 5 - 10 years

Design » Graphic Design » Canva

Experience: 6 months - 1 year

Basic Information

Age
32
Gender
Female
Website
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Address
Tondo I/II, Manila
Tests Taken
IQ
Score:  103
DISC
Dominance: 31
Influence: 8
Steadiness: 16
Compliance: 45
English
B2(Upper Intermediate)
Uploaded ID
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