Quality Analyst with previous customer service experience and
impeccable communication skills. Ability to work independently, prioritize
workloads, and deliver results inline with business targets. Highly
personable with outstanding organizational and time management skills.
Experience: 5 - 10 years
Started as a Claims Consultant from January 2016. As a Claims Consultant, I encountered different types of persons from various races and dealt with complex scenarios.
Experience: 5 - 10 years
As a Claims Consultant, I encountered different types of persons from various races and dealt with complex scenarios. Through this experience, I was promoted as a Quality Analyst wherein I’m also supporting agents when it comes to process knowledge and support.
Experience: 2 - 5 years
Started as a Claims Consultant from January 2016 and promoted as Quality Analyst on October 2020. As a Claims Consultant, I encountered different types of persons from various races and dealt with complex scenarios. Through this experience, I was promoted as a Quality Analyst wherein I’m accepting directives from the clients, auditing calls, call out errors and submitting critical reports.
Experience: 2 - 5 years
Started as a Claims Consultant from January 2016 and promoted as Quality Analyst on October 2020. As a Claims Consultant, I encountered different types of persons from various races and dealt with complex scenarios. Through this experience, I was promoted as a Quality Analyst wherein I’m accepting directives from the clients, auditing calls, call out errors and submitting critical reports.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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