Overview
Looking for full-time work (8 hours/day)
at $2.80/hour ($492.80/month)
Bachelors degree
Last Active
May 9th, 2024 (yesterday)
Member Since
November 2nd, 2023
Profile Description
I am a team player, where I always aim for the best and met all the metrics the company I've been used to, proposed. I have assisted more than thousand of customers with different employer and different accounts and providing them resolution is my top priority. I also monitored CCTV's for almost 2 years then got promoted as tier2 for CCTV account.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
I have sent emails to merchants, dashers and customer for every inquiry.
Customer Support » Chat Support
Experience: Less than 6 months
I have assisted 3 or 4 dashers at the same time with chat support
Customer Support » Phone Support
Experience: 2 - 5 years
I have assisted customers via phone, even doing outbound or three way call for confirmation
Other Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
using salesforce for phone support, chat support and even email support
Marketing » CRM » Zendesk
Experience: Less than 6 months
I have tried zendesk for creating ticket
Project Management » Jira
Experience: Less than 6 months
also using jira for every task and for creating tickets
Office and Administration » Microsoft Excel
Experience: Less than 6 months
I have been using excel for documentation and submitting reports
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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