Real Estate Sales and Marketing Supervisor

For 7 years, I worked on a decent real estate company as a Sales and Marketing Supervisor particularly handling sales and marketing functions. I was in-charge of the official social media accounts of the company for project promotion thru creation of effective ads, posters, banners, catchy taglines and engaging visuals. I was the graphic designer and my skills in photo editing was really helpful. As a Supervisor, I was given the monthly sales target of the branch I was handling. And my duty was to formulate and propose new set of marketing activities that would be effective in order to achieve and hit the quota. Since I was the one responsible to lead and to directly manage all the accredited licensed real estate brokers and salespersons, part of my responsibilities was to cascade such activities to them. I was in-charge of the full implementation of the marketing activities, monitoring of the results and managing the sales and marketing budget. I used to do a lot of cold and warm calls, visited group of sellers and made them focus on selling our projects, offered promos to potential leads thru email marketing and social media posting, creation of vlogs and virtual tours to project sites and house models and made a lot of videos to promote the property features.

Given the responsibility to handle the position of a Real Estate Sales and Marketing Supervisor, part of my main functions was the direct supervision of the overall sales operations of the branch I was assigned to. I was the one who managed the property listings and available house and lot inventories and was assigned to deliver 100% sales accomplishment every month. For every leads generated, I would present and orient them with the overall house specifications, project details and restrictions before proceeding with the official reservation process. I played a crucial role on the reservation process. I was the one who checks the accuracy and completeness of buyers' requirements, prepares the official computations, reservation agreement, sales forms and contracts, and also in-charge of booking/entry of sales to the real estate management system.

I am an experienced trainer and facilitator. I used to conduct regular trainings and product knowledge seminars to groups of sellers. I was the one who prepares for my visuals and presentations and facilitates the whole training. I made it sure that they were fully equipped with all the things they need to know about the project before endorsing them to do the selling. To monitor their performances, to conduct evaluations, to give feedbacks and to impose corrective actions if needed were also part of my responsibilities.

My expertise on handling customers' concerns, requests and complaints and resolving conflicts helped a lot to maintain the excellent service of the company I worked for. I would assist them personally and/or thru proper responses to emails, calls and mobile messages.