Jake

Virtual assistant / CSR / Teacher

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 11th, 2024 (18 days ago)

Member Since

October 31st, 2023

Profile Description

I was able to work in the call center Philippine-based industry, as a Uni-technical support and billing in one of the best telecommunication companies from Australia for more than a year. Later, I was promoted as a case manager for NBN technical issues. We are also required to pitch sales intent on every call. As part of my continued education, I enrolled in an online course for virtual assistants, which included a lifetime membership and access to various tools and software such as Google Workspace, Google ads, Facebook Ads, social media management, Shopify, and WordPress.

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

Was able to support the customers through chat if they are not available during the call so they can reply for their convenience.

Customer Support » Technical Support

Experience: 1 - 2 years

Helping the customer in technical issues of their internet.

Coaching » Homeschool » Tutorial Teaching

Experience: Less than 6 months

I have a bachelor's degree in teaching secondary level.

Customer Support » Customer Service

Experience: 1 - 2 years

Taking ownership of customer's concern and following up if needed to meet the satisfaction of the customer.

Other Skills

Basic Information

Age
31
Gender
Male
Website
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Address
Valencia city, Bukidnon
Tests Taken
IQ
Score:  122
DISC
Dominance: 15%
Influence: 26%
Steadiness: 51%
Compliance: 8%
English
C1(Advanced)
Uploaded ID
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