I was able to work in the call center Philippine-based industry, as a Uni-technical support and billing in one of the best telecommunication companies from Australia for more than a year. Later, I was promoted as a case manager for NBN technical issues. We are also required to pitch sales intent on every call. As part of my continued education, I enrolled in an online course for virtual assistants, which included a lifetime membership and access to various tools and software such as Google Workspace, Google ads,
Experience: Less than 6 months
Was able to support the customers through chat if they are not available during the call so they can reply for their convenience.
Experience: 1 - 2 years
Helping the customer in technical issues of their internet.
Experience: Less than 6 months
I have a bachelor's degree in teaching secondary level.
Experience: 1 - 2 years
Taking ownership of customer's concern and following up if needed to meet the satisfaction of the customer.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.