Aimee has worked in the Customer Service industry for almost ten years in three different accounts related to retail, telecommunications and travel. She has worked a total of 3 years as an
During this period of time, she has learned to be a great problem solver by making sure to assist her customer's issues and apply empathy in her every interaction. She is also great at multi-tasking, creating reports using Microsoft Excel and also using other Microsoft Office tools.
Experience: 2 - 5 years
Answers incoming emails from the customer about the issue they have with their order (pre-order and post order inquiries, account and subscription issue, website issue and accommodations issue
Experience: 2 - 5 years
Handle a repair account, helping two customers at the same time in troubleshooting their internet, cable and phone service.
Experience: 2 - 5 years
Handle technical issue for internet, phone and cable services, account and website issue
Experience: 2 - 5 years
Able to create reports from excel using raw data. Skilled in pivot and vlookup
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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