Aimee

Customer Service and Technical Specialist, SME

45 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 19th, 2024 (10 days ago)

Member Since

October 28th, 2023

Profile Description

Aimee has worked in the Customer Service industry for almost ten years in three different accounts related to retail, telecommunications and travel. She has worked a total of 3 years as an Email and Chat support, 4 years as a Subject Matter Expert and 3 years as a Team Lead.
During this period of time, she has learned to be a great problem solver by making sure to assist her customer's issues and apply empathy in her every interaction. She is also great at multi-tasking, creating reports using Microsoft Excel and also using other Microsoft Office tools.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Answers incoming emails from the customer about the issue they have with their order (pre-order and post order inquiries, account and subscription issue, website issue and accommodations issue

Customer Support » Chat Support

Experience: 2 - 5 years

Handle a repair account, helping two customers at the same time in troubleshooting their internet, cable and phone service.

Customer Support » Technical Support

Experience: 2 - 5 years

Handle technical issue for internet, phone and cable services, account and website issue

Other Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Able to create reports from excel using raw data. Skilled in pivot and vlookup

Office and Administration » Data analysis

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
Sign Up with Pro Account to View
Address
Victorias, Negros Occidental
Tests Taken
IQ
Score:  116
DISC
Dominance: 8%
Influence: 7%
Steadiness: 39%
Compliance: 46%
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »