Customer Service Representative/ Phone and Email Support

Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

Bachelors degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

October 27th, 2023

Profile Description

I love assisting customers and providing an excellent service that they deserve.
I have been in the BPO industry for 5 years now and it has always been my passion to cater customer's needs while making sure to adhere with the Company policies and regulations and giving customers a WOW experience.

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

I've handled email support for Specialty Back Office Department for one of the Retail Stores in the U.S. It is always my goal to ensure that customer's happiness is a top priority while making sure that the resolution provided always abide with the Company's SOP.

Customer Support » Customer Service

Experience: 1 - 2 years

I have handled phone calls for international accounts such as AT&T and Sam's Club. I was recognized as the Top Agent in our LOB for quarter 3 in 2022 and 2023. It is my passion to ensure that customer's will be assisted properly and make them feel welcome and warm. I want them to feel that we are here to help and will do our best to provide a great customer service experience.