Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 20th, 2024 (13 days ago)

Member Since

October 27th, 2023

Profile Description

I have over six years of experience as a dependable customer service officer in top call center companies. My primary responsibility is to assist customers in resolving their issues while leaving a positive impression of the company. I am a dedicated individual who works well both in team environments and independently. My exceptional listening skills enable me to quickly and efficiently resolve problems. I am committed to following company procedures and building strong professional relationships with callers, with the ultimate aim of winning loyal customers.
As a flexible team player and performer, I always strive to do my best in every job role given to me while continuously learning and improving. I am committed to contributing to the growth of the business and take pride in seeing myself progress with every task provided.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Throughout my years of experience as a customer service representative and tech support, I have gained a vast knowledge of product information and promotion. My primary responsibilities include answering queries and resolving any emerging problems that the customer accounts might face with accuracy and efficiency. I am proficient in the following areas: - Help desk/ticket support - Live chat support - Email support - Inbound phone support - Outbound phone support - Social customer support - Front Office - Back office - Customer account management - MS Office and Google Drive