Highly motivated and customer-focused
professional with 10 years of experience in
providing exceptional customer service.
Prioritizes customer satisfaction and
consistently receives positive feedback
through surveys. Possesses strong problemsolving and interpersonal skills, able to work
independently with a proactive approach to
going above and beyond for both customers
and the
leadership and time management abilities by
successfully managing a family-owned
business for 2 years while balancing a
corporate
utilize and expand upon current skills and
knowledge.
Experience: 5 - 10 years
We assist customer via real time live chat support with regards their billing issue, services concerns and orders.
Experience: 5 - 10 years
We are in the front line handling customers with their inquiries, concerns and questions.
Experience: 5 - 10 years
Handing billing concerns for a Telco company. Reviewing bills, Explaining bills, Handling disputes and applying credits if needed.
Experience: 1 - 2 years
We are handling technical concerns for Telco account. If customer calls in having issue with Internet, TV, Home Phone and Satellite TV we do the checking, troubleshooting and if not fixed book technician in customers address to further check.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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