Mechanical Engineer

Proficient in Xero invoicing, including invoice and quote creation, and payment tracking.

Customer Service - Assist in resolving resident’s concerns/ complaints through service requests. Provide guidance and suggest recommendations through various channels such as email, live chats, social media applications, and in-person interactions.

Administrative Support - Facilitates general office support, which includes answering phones, assisting visitors, vendors, technicians, etc., preparing documents and reports, compiling records, coordinating maintenance schedules, and analyzing data, including budgetary expenditures.

Property Management - Overseeing day-to-day operations and management of the property using Computerized Maintenance Management system software. This includes the upkeep and maintenance of the facility and equipment, tenant concerns and requests, and liaising with vendors and third-party service providers, as well as corporate support groups. Maintenance Management - Monitoring property assets such as generator sets, pumps, fire protection systems, fire detection, and alarm systems to ensure maximum efficiency and proper operation. Maintenance coordination through a property management software which includes recording work order requests by residents, tenants and guests, communicates with in-house maintenance, housekeeping as well as security personnel on work order completion, communicates through email, phone call and other messaging application to residents/tenants as well as vendors regarding property related matters, and lastly regular inspection of property to ensure its operational efficiency; common areas are clean and well maintained, and the building meets regulatory compliances. Vendor Management - Manage and assist in selecting vendors, negotiating contract costs and agreements, reviewing and approval of vendor proposals, and ensuring excellent service delivery. Document Control - Maintains and manages property-related documents such as equipment service reports, unit renovation construction plans and property requirements, and government-related regulatory compliance. Inventory Management - Track inventory property stocks from purchase to usage, such as construction materials, electrical supplies, and office supplies to fulfill the property’s needs.

Email management in Gmail and property email address.

Managed maintenance request calendars, liaising with tenants, owners, and contractors to ensure timely resolution

Facilities & Equipment Maintenance