Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (9 days ago)
Member Since
October 20th, 2023
Profile Description
Experienced BPO professional with a strong background in customer service, chargeback handling, and mortgage loan support. I have worked with U.S.-based clients, ensuring accurate documentation, compliance with financial regulations, and timely case resolutions. Skilled in data entry, dispute processing, and client communication. Detail-oriented, reliable, and committed to delivering high-quality support in fast-paced environments.
Top Skills
Customer Support » Customer Service
Experience: 1 - 2 years
Experienced in handling customer inquiries and concerns in a professional and empathetic manner via phone, email, and chat.
Office and Administration » Communication
Experience: 1 - 2 years
Strong written communication skills for professional and timely responses to clients, banks, and internal teams.
Customer Support » Customer Relationship Management
Experience: 1 - 2 years
Proficient in using CRM tools to track customer interactions, manage client accounts, and ensure a smooth and personalized support experience. Experienced in maintaining accurate records, following up on inquiries, and building trust with clients through consistent, high-quality service. Focused on long-term client retention and satisfaction.
Other Skills
Customer Support » Mortgage
Experience: 1 - 2 years
Knowledgeable in reviewing loan applications and supporting documentation to ensure accuracy, compliance (RESPA, TILA, Reg X/Z), and client satisfaction.
Office and Administration » Data Entry
Experience: 1 - 2 years
Accurate and efficient in entering, updating, and managing records for audits, quality control, and case resolution tracking.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 32
- Influence: 24
- Steadiness: 24
- Compliance: 20
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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