I am a hard working person, willing to learn new things, organized in my workplace, and flexible at anything that I can solve a problem and provide a solution as fast as needed.
I'd been a customer service representative for six months, I process refund, tracking packages, billing, product inquiry , resolving complaints and assisting other customers concerns.
Experience: 1 - 2 years
replying to and provide answers to emails
Experience: 6 months - 1 year
reply with customers inquiry and provide right information
Experience: 6 months - 1 year
providing the needs of customers and make them satisfy with the service. I provide product usage, availability, prices, ingredients or materials, also place the order, billing, replacement of damage product, tracking the package or provide the tracking number, process the return and refund, sometimes apply discounted price.
Experience: 6 months - 1 year
resolving customers complaints and concerns like product inquiry, replacement, billing, refund, change information in profile or account
Experience: Less than 6 months
communicating with my customers in English to understand and address customers concerns
Experience: 6 months - 1 year
processed refunds, returns and replacement
Experience: 6 months - 1 year
I handle calls, from customers and assisted with there concerns.
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