Emerald

Technical and Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (16 days ago)

Member Since

October 14th, 2023

Profile Description

I have a total of 8 years and 10 months experience working in a BPO Upgrade to see actual info honed my expertise in solving problems and
providing excellent customer service experience to clients both Technical
and customer service support. Handling Inbound calls, outbound calls, emails,
and chat. I am an expert in providing customer service assisting email,
Internet, TV, Phone, home entertainment and Apps issues both hardware and
Upgrade to see actual infostallation, set-up, physical connection, software settings and
error. I can work on Windows OS, Mac OS, IOS and Android devices. Aside from
Technical issue I can upsell, process order, and help customer with billing
inquiries.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
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Address
Tayum, Abra
Tests Taken
DISC
Dominance: 9
Influence: 25
Steadiness: 40
Compliance: 26
English
C2(Advanced/Mastery)
Uploaded ID
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