Overview
Looking for full-time work (8 hours/day)
at $5.80/hour ($1,120.00/month)
Bachelor's degree
Last Active
July 8th, 2026 (12 days ago)
Member Since
October 11th, 2023
Profile Description
Motivated customer service professional with BPO experience since 2021, handling retail, airline, and healthcare accounts. Skilled in communication, problem-solving, and delivering positive customer experiences. A fast learner who is reliable, adaptable, and eager to grow across different industries.
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Skilled Salesforce user with multi-industry experience (retail, airline, healthcare), utilizing the platform for case tracking, customer data management, and efficient resolution of inquiries while maintaining accuracy and compliance.
Customer Support » Email Support
Experience: 6 months - 1 year
Back office support, assisted in managing inventory levels and ensuring timely order processing and fullfillment.
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Inbound calls, Provider assistance to patients and healthcare providers regarding Eligibility and Benefits, Claim status, and service inquiries, ensuring clarity and accuracy. Documented interaction in the CRM system, ensuring compliance with healthcare regulations and maintaining confidentiality. Handle appeals and grievances by conducting intake, reviewing submissions, and routing cases accordingly.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Proficient in data entry within Salesforce, including intake and documentation of appeals and grievances, maintaining accurate records and supporting efficient case processing.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu Lapu City, Cebu City
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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