Tech Support | Virtual Assistant

During my six months at an HRIS company, I excelled as a Chat Support Representative. I provided real-time assistance to clients, resolving technical issues, guiding them through HRIS system navigation, and optimizing their HR processes. My strong communication skills, technical proficiency, and ability to handle challenging situations made me a trusted resource for clients and colleagues. This experience reinforced my passion for assisting clients in achieving their HR objectives and enhanced my ability to thrive in a fast-paced, client-focused environment.

My graphic design journey has been anchored in the versatile and user-friendly platform, Canva. This online design tool has been my go-to software for various school-related projects, including report creation and presentations. As a student, I harnessed the power of Canva to elevate the visual appeal of my reports and presentations. Its intuitive interface, extensive library of templates, and an array of design elements allowed me to transform ordinary assignments into visually engaging and professional-looking documents. Canva's drag-and-drop functionality made it easy to experiment with layouts, incorporate images, infographics, and charts, and play with typography, resulting in visually stunning and informative presentations. The platform's user-friendliness also made it accessible for me and my peers, enhancing collaboration and creativity within group projects. Moreover, Canva's cloud-based nature ensured that my work was accessible from anywhere with an internet connection, providing convenience and flexibility for my academic responsibilities. My experience with Canva not only streamlined the design process but also enhanced my overall presentation and reporting skills. It equipped me with a valuable tool for creative expression, and I look forward to continuing to utilize Canva for future educational and professional endeavors.

My journey with video editing began as a passionate hobby during my high school years. I have always had a profound love for capturing scenes in aesthetically pleasing locations. This passion for cinematography and storytelling led me to explore the world of video editing. Over the years, I've honed my video editing skills, transforming raw footage into captivating visual narratives. I take great pride in my ability to piece together scenes, enhance visuals, and create a seamless flow that engages viewers on an emotional level. My dedication to this craft extends beyond technical proficiency. I've developed an eye for detail and a deep appreciation for the visual aspects of storytelling. Whether it's nature landscapes, urban environments, or special moments in life, I strive to bring out the beauty and meaning in every shot. My experience in video editing has allowed me to combine my hobby with a creative outlet. I enjoy the process of selecting the perfect shots, matching them with the right music, and adding effects that enhance the overall viewing experience. This hobby has not only been a source of personal fulfillment but has also allowed me to share stories and moments with others in a visually captivating way. I am eager to continue expanding my video editing skills, applying my passion for shooting scenes in beautiful places to create visually stunning and emotionally resonant videos. Whether it's for personal projects or collaborations, I'm committed to bringing a touch of artistry to every edit.

In my role as a Chat Support Representative in the e-commerce and dropshipping niche, I combined my personal knowledge and passion for this field with the formal training provided. I had already gained insights into e-commerce and dropshipping, which allowed me to understand the unique challenges and opportunities of this industry. Using my prior understanding, I excelled in assisting customers with their inquiries and navigating the details of online shopping. I was adept at offering product recommendations, tracking orders, and swiftly resolving issues to ensure customer satisfaction. One of the most rewarding aspects of my role was leveraging my knowledge to help aspiring entrepreneurs. I guided them through product selection, supplier relationships, and order fulfillment strategies, facilitating their journey in building successful e-commerce businesses. Additionally, my time as a Chat Support Representative sharpened my problem-solving abilities, enabling me to handle challenging situations with empathy and efficiency. With my prior background and formal training, I am confident in my ability to excel in the e-commerce and dropshipping niche, making a valuable contribution to this ever-evolving industry.

During my time as a Data Entry Specialist at an HRIS company, I played a crucial role in maintaining the HR database. My strong attention to detail allowed me to carefully input and manage employee details in the HR software. This ensured that the HR database remained accurate and up-to-date, contributing to efficient HR data management. This experience has not only sharpened my data entry skills but also highlighted the importance of meticulous attention to detail in the world of HR data management.