In the cyberspace since 2011| CSR| TSR| CRS| COMO

An accomplished content moderator with two years' worth of experience, significant understanding of the rules and regulations governing social media platforms, and recognition for reaching the specified KPIs.

With my years of customer service expertise, I've learnt the necessity of not just hearing but also listening to their issues in order to deliver exceptional customer service.

With my two years of expertise as technical support in telecom accounts, I've learnt to be more patient while still offering precise information and directions to consumers.

I was promoted from customer service representative to retention expert during my sixth month of employment with a telecom account, where I achieved the lowest rate of churn, resulting in an effective in maintaining and pleasing customers.

I excelled as a personal assistant by seamlessly managing a myriad of tasks and priorities, enabling my employer to focus on their core responsibilities and achieve their goals.