Hey there,
I am an experienced Customer Service Support specialized in handling complaints, providing service and product information, and assisting with basic troubleshooting through the use of non-voice channels (chat and
I’ve been well trained as a customer service support and I am multi-tasking, hardworking, and self-driven individual seeking a job that will let me share my skills and enable me to gain more experience as well as learn new set of skills when it comes to being a virtual assistant. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Customer Service Support, Data Entry,
I always provide my best service with the skill set and experience that I have. I guarantee Customer/Client Satisfaction as it's my top priority. My positivity, drive, and eagerness to explore make me the best at what I do.
I am enthusiastic and self-motivated. I believe in hard work, integrity and honesty. I am always making a long term professional relationship with my leaders and colleagues and of course to my future clients to ensure that every task/project becomes successful. So, if you hire me, I can assure you that you will not regret your decision.
Experience: 1 - 2 years
I've been an email support representative for 2 years handling an American grocery delivery company. The following are the tasks that were done: Account Management, Order status and after-sale support, Promotions and sales, Basic app troubleshooting.
Experience: 2 - 5 years
I've been a chat support representative for more than 4 years now with extensive experience in handling 2 big and famous telecommunication companies in the USA. Following are the tasks being done: Account Management, Order taking, order status and after-sale support, Billing and payment concerns, Promotions and sales, Basic troubleshooting.
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