Overview
Looking for part-time work (4 hours/day)
at $4.00/hour ($352.00/month)
Bachelors degree
Last Active
May 13th, 2024 (11 days ago)
Member Since
October 5th, 2023
Profile Description
Dedicated customer service representative for 9 years in the BPO industry. Always eager to learn and determined to solve complaints & issues in a one call
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Provides direct answers and resolves customer inqueries through chat.
Customer Support » Customer Service
Experience: 5 - 10 years
Customer service representative in a US based athletic store. Processed replacements or a refund requests for damage/ lost items. Provide compensations for inconvenience to customers. Promoted as a subject matter expert, where I took supervisory calls and negotiates with irate customers. Also promoted as a quality assurance analyst, wherein I evaluate calls to make sure that agents are following the account specific guidelines and protocols to provide great customer service.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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