Highly Skilled Customer Service Representative - VA

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 9th, 2024 (11 days ago)

Member Since

October 4th, 2023

Profile Description

I have been in the BPO industry for 9 years. I was an assistant pharmacist before joining BPO. Part of the Leadership team handling 25 agents and Workforce Team to analyze data supporting multiple clients and account. In addition with that, I have also experience in dealing with Doctors and member and a Virtual Hotel Receptionist as well. Detail-orientated have strong leadership and customer support background with trained to difference LOBs - Sales, Billing, Collections, Technical Support, Emails and Retentions. Years of practical experience and adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.