Numeriano

QA Analyst/Customer Service Representative

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 27th, 2024 (5 days ago)

Member Since

October 1st, 2023

Profile Description

I was responsible for Funding oversight of the Crescent Bank & Trust and perform all evaluated compliance of potential updates with established company frameworks and strategic plans. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Devise, establish, and communicate quality assurance procedures, standards and specifications. 
My experience is an excellent fit for the list of requirements in this job:
- 3 years experienced as a Quality Analyst
- Call center experience, especially in a QA role
- Skill in demonstrating professional, empathetic phone manner
-  Perform accurate and complete work, within deadlines, with our without direct supervision
-  Facilitating Calibration and Weekly Business review with our client to make sure that everything is aligned and following our Quality Standards
- Known as keen to details and have been commended by the client SVP.
- 8 Months CSR in healthcare account (Insurance) & 1 year experienced as a collection specialist

I really appreciate yo taking the time to review my application for the position :)
Sincerely,Numer

Top Skills

Coaching » Business

Experience: 1 - 2 years

Providing feedback to agents to improved their skills and to meet the quality standards that the client provided

Customer Support » Customer Service

Experience: 1 - 2 years

Experienced in Customer service for 8 months in a Healthcare company

Office and Administration » Collaboration

Experience: 1 - 2 years

Collaborating with clients to make sure that we're aligned and calibrated by having a calibration weekly.

Other Skills

Basic Information

Age
25
Gender
Male
Website
Sign Up with Pro Account to View
Address
Paranaque, NCR
Tests Taken
IQ
Score:  97
DISC
Dominance: 39%
Influence: 25%
Steadiness: 16%
Compliance: 21%
English
B2(Upper Intermediate)
Uploaded ID
Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »