Overview
Looking for full-time work (10 hours/day)
at $3.32/hour ($800.00/month)
Associates degree
Last Active
June 24th, 2026 (today)
Member Since
September 25th, 2023
Profile Description
Detail-oriented professional with experience in healthcare customer service and quality assurance. Skilled in provider support, insurance verification, claims inquiries, and delivering accurate, high-quality customer service. Strong communicator with excellent attention to detail and a commitment to helping teams achieve their goals.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
Customer Service Associate
Customer Support » Healthcare
Experience: 1 - 2 years
I am a Customer Service Associate at Firstsource handling Blue Cross Blue Shield(BCBS) insurance account. Assisted healthcare providers with Eligibility verification, Prior Authorizations, Claims Status, and Benefits inquiries. Ensured accurate documentation, provided timely and professional responses, and resolved concerns efficiently while maintaining high-quality service in a fast-paced environment.
Office and Administration » Quality Assurance
Experience: Less than 6 months
I am a Quality Assurance Auditor, where I evaluated agent calls to ensure compliance with quality standards and company guidelines. Identified communication gaps, provided constructive feedback, and supported performance improvement. Maintained accurate reports, monitored trends, and helped enhance overall customer service quality while ensuring consistency and attention to detail.
Other Skills
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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