Catherine

Customer Care, Team Management

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 18th, 2024 (14 days ago)

Member Since

September 24th, 2023

Profile Description

I was in the BPO setting for 10 years until I made the great leap of faith to transition to a WFH setting.
I started as an agent before taking the role of a Team Leader and worked my way up as an Operations Manager.
I'm a results-oriented person with experience in Australian and US accounts. I lead to improve performance, customer loyalty, and forging partnerships with internal and external partners.

Top Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Guihulngan, Negros Oriental
Tests Taken
IQ
Score:  112
DISC
Dominance: 28
Influence: 7
Steadiness: 37
Compliance: 28
English
C2(Advanced/Mastery)
Uploaded ID
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