Experienced Customer Service | Tech Savvy Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 25th, 2024 (4 days ago)

Member Since

September 22nd, 2023

Profile Description

Looking for Experienced Customer Support? You’ve come to the right place!

IT Support Specialist
Microsoft 365/Azure AD Experience
Excellent Communication Skills

See how I can help you??

Customer Service
Mastering the art of customer service, I excel in swiftly responding to customers and resolving their issues received via ticketing system— ensuring positive experience.

Technical Support
Software Support
Product Support
Remote Support
Troubleshooting and problem-solving
Mobile Device Management (MDM)
Software Installation and Configuration
Password Resets and Account Management

Tools
Please see below (some of the) software and tools I am proficient in:

Salesforce
ServiceNow
Microsoft Teams
Zoom
Citrix<8efe80624d780eba0c6493ec45140364>Skype
Slack
Active Directory
BitLocker
TeamViewer
Microsoft Intune
Azure
Network Printers and Scanners
Cisco AnyConnect VPN

Speak to you later!
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PS. If you have questions or need clarification on anything, please do not hesitate to reach out to me. Happy to help! *wink*