I have comprehensive experience supporting Microsoft 365 products and services since 2014. I have encountered issues ranging from the easiest to the most complex.
Experience: 5 - 10 years
Microsoft 365 Specialist/Consultant
Experience: 10+ years
As a SharePoint Online expert, I have a proven track record of helping businesses unlock the full potential of Microsoft's powerful cloud-based platform. Our expertise extends beyond implementation to designing and deploying customized SharePoint solutions that cater to each business's unique needs, ensuring seamless collaboration, efficient document management, and streamlined workflow processes. I pride myself on our deep understanding of SharePoint's extensive features, which allow us to integrate advanced functionalities like Power Automate and Power BI to empower businesses to maximize productivity and foster a collaborative work environment. From migrating from an on-premises environment to SharePoint Online to setting up secure and compliant information architecture, I provide comprehensive support and training to help businesses leverage SharePoint Online as a central hub for teamwork and innovation. Our commitment to delivering measurable results and exceptional customer service has earned us a reputation as one of the leading SharePoint Online experts in the industry. So, if you're looking to take your business to the next level, I invite you to partner with us and experience the transformative power of SharePoint Online.
Experience: 2 - 5 years
When addressing Microsoft 365 issues, I frequently turn to PowerShell for its robust capabilities. Recently, I used PowerShell to automate the process of diagnosing and resolving several common problems, such as license assignment issues and mailbox configuration errors. By leveraging PowerShell scripts, I was able to query user accounts in bulk, identify those with incorrect license configurations, and apply the necessary corrections across the board efficiently. Additionally, for mailbox issues, I utilized PowerShell to adjust mailbox settings and permissions en masse, significantly cutting down the time it would have taken to do so manually through the admin center. This approach not only streamlined the troubleshooting process but also minimized user downtime, reinforcing the value of PowerShell as a powerful tool for managing and resolving Microsoft 365 issues.
Experience: 6 months - 1 year
I'm a tech-savvy professional specializing in managing, configuring, and ensuring the optimal performance of Windows-based systems and servers, maintaining system stability, implementing security measures, and supporting the infrastructure to meet business needs. Setting up user accounts, monitoring system performance, applying updates and patches, troubleshooting, and resolving issues. With a deep understanding of Windows operating systems, network configurations, and system security,
Experience: 1 - 2 years
As a PowerApps beginner, I am excited to explore the limitless possibilities of this dynamic tool. While my skills are in the early stages, I have already discovered the fundamental concepts needed to create simple apps and connect to familiar data sources like Excel and SharePoint. I am eager to learn more about advanced features such as custom expressions, advanced data operations, and integrating various data sources. My learning approach is hands-on, and I am committed to developing my skills by creating basic applications and gradually incorporating more complex functionalities. I am confident that with time and practice, I will become proficient in PowerApps and deliver exceptional results in my line of work.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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