Bradley

Quality Analyst/Operations Admin

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 4th, 2024 (14 days ago)

Member Since

September 22nd, 2023

Profile Description

I've been with the BPO industry for about 10 years now and I've worked for several big companies such as Airbnb, At&t, Tesltra, Nike, and Verizon. I am trained to handle inbound/outbound calls, emails, and chats.

During my 4-year stint with Airbnb, I was a quality analyst which taught me how to conduct QA talks, call listening sessions, present and provide helpful insights, coach agents etc.

My recent job as an Operations Admin for an Australian-based security company broadened my skillset on admin tasks such as email/document management, maintaining client relationships, data extraction, rostering/scheduling, adhoc reports.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Office and Administration » Email Management

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Office and Administration » Google Sheets

Experience: 1 - 2 years

Basic Information

Age
34
Gender
Male
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  140
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Uploaded ID
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