Kristal
GoHighLevel Specialist | Project Manager | Agile Scrum Master
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.84/hour ($1,510.40/month)
Bachelors degree
Last Active
June 4th, 2026 (7 days ago)
Member Since
September 22nd, 2023
Profile Description
I’m a Project Manager with 6 years of experience and a GoHighLevel Systems Coordinator with 3 years of hands-on experience in CRM management, workflow automation, pipeline setup, lead nurturing, funnels, websites, and digital marketing. I help businesses build streamlined, high-converting systems that improve operations, strengthen client communication, and support business growth.
My experience with GoHighLevel includes CRM setup and optimization, workflow and campaign automation, sales pipeline and opportunity management, lead tracking,
In addition, I work as a Social Media Manager, handling content calendars, audience engagement, campaign support, and performance tracking. I also create marketing videos, promotional graphics, branded images, and presentations using AI tools to streamline production, improve efficiency, and deliver quality results faster. As an all-in-one support professional, I combine systems, marketing, automation, and project coordination to help businesses stay organized, save time, and scale more efficiently.
Project Manager | Scrum Master
Skyride Mobile App Solution Company
Dauis, Bohol, Philippines
- Functioned as team leader overseeing cross-functional teams (systems, front-end, back-end, design, databases) from conception to delivery, applying Agile/Scrum practices to achieve milestones.
- Facilitated and led Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives), shielding the team from interruptions and ensuring adherence to Scrum principles.
- Collaborated with Product Owners on backlog refinement and roadmap planning, prioritizing requirements in alignment with strategic objectives.
- Acted as backup to the Product Owner in triaging production support issues, ensuring timely resolution.
- Analyzed and documented business and technical requirements to support product development.Monitored team progress through metrics such as velocity, burndown, and completion rates, driving continuous improvement.
- Negotiated and communicated timelines, risks, and status updates to leadership and stakeholders.Fostered trust, collaboration, and cohesion across distributed teams, resolving conflicts and encouraging knowledge sharing.
2019 – 2020 | Project Coordinator
- Analyzed project data, created reports, and contributed to risk assessment and resource allocation.
- Partnered with project teams to evaluate performance metrics, identify blockers, and recommend improvements.
- Supported backlog management and roadmap planning by aligning requirements with project goals.
- Strengthened analytical and communication skills through direct interaction with stakeholders.
2016 – 2018 | Project Support
- Assisted with administrative tasks such as scheduling meetings, updating documentation, and tracking project progress.
- Supported team communication and coordination, helping to maintain clear timelines and goals.Built a foundation in project planning, milestone tracking, and documentation accuracy.
Scrum Master | Virtual Assistant (Part-Time)
BCT Tax Center
Florida, USA
2024
- Managed and scheduled content across platforms:
- Utilized Go High Level CRM for lead tracking,
- Ran targeted
- Monitored social media insights and analytics to optimize performance and engagement
- Interacted with followers through comments, messages, and story polls to build community.Responded to inquiries and directed potential clients to appropriate services.
- Supported online promotions during key tax season deadlines and events.
- Helped maintain an organized content calendar and adjusted schedules based on performance.
- Collaborated with the team to align content with business goals and compliance.
Data Analyst (Part-Time)
Genuine Retweet
London Area, United Kingdom
August 2022 - December 2022 (5 months)
- Gather data from various sources, including databases, spreadsheets, and external sources. Designed surveys and experiments to collect relevant data.
Product Research (Part-Time)
Remote Control Depot
Roseville, California, United States
January 2020 - January 2021
- Implemented multi-channel marketing across eBay, Amazon, BigCommerce, and Google Products.Achieved data-driven results in SEO/SEM/PPC endeavors, including Google organic, Amazon, eBay, Google Ads/Products.
- Adjusted product prices and presence, including repricing on Amazon.
- Added product descriptions.
Social Media Manager (Part-Time)
Roman Empire Resort
Panglao, Central Visayas, Philippines
March 2018 - Nov 2019 (1 year 9 months)
- Created and implemented social media strategy.
- Wrote and implemented a social media style guide.
- Crafted and maintained social media content calendar.
- Managed
CERTIFICATIONS
- Udemy
The Complete Agile Scrum Fundamentals
-
-Automate four aspects of your campaign setup to improve results
-Get started with Ads Manager
-Turn Shoppers Into Buyers With Dynamic Ads
-Create for a Mobile World
-Boost Your Marketing With
- Certificate of Volunteer - Startup Weekend Bohol
-Event where developers, designers, marketers, product managers and startup enthusiasts come together to share ideas, form teams, build products, and launch startups.
- Certificate of Volunteer - Geeks on a Beach (GOAB)
-An international conference for everyone passionate about startups, technology, design, and making the world brighter.
EDUCATION
- Scrum Fundamental Course
YESI EDUCATION
(October 2023 - October 2023)
- Bachelor of Science in Computer Science
Bohol Island State University
Calape, Bohol, Philippines
Top Skills
Project Management
Experience: 5 - 10 years
I led end-to-end project lifecycles, from planning and team coordination to execution and delivery, ensuring projects were completed on time, within scope, and aligned with client objectives
Marketing » GoHighLevel
Experience: 2 - 5 years
-Managed GoHighLevel CRM workflows, supporting lead tracking, follow-ups, and client communication across the pipeline. -Built and maintained email automation sequences to support tax-season outreach, appointment nurturing, and client updates. -Assisted in maintaining system accuracy by updating contacts, tracking leads, and ensuring clean CRM data. -Coordinated internal operational tasks while supporting team requests related to GHL updates and marketing workflows. -Supported online campaigns by integrating lead-generation efforts with GHL tracking and client routing. -Monitored engagement and performance analytics, improving content timing and campaign results. -Helped maintain an organized calendar for content and promotions aligned with business goals and compliance requirements.
Project Management » Scrum
Experience: 5 - 10 years
I facilitated Agile Scrum ceremonies, coached cross-functional teams on Agile best practices, removed impediments, and ensured smooth sprint execution to deliver projects on time and aligned with business goals.
Other Skills
Marketing » Social Media Management
Experience: 2 - 5 years
I managed and grew brand social media accounts by creating content calendars, designing graphics, running paid ad campaigns, analyzing insights, and engaging with online communities to increase visibility, engagement, and customer loyalty.
Project Management » Clickup
Experience: 1 - 2 years
Proficient in managing tasks, sprints, and workflows using ClickUp. Utilized it for project planning, team collaboration, progress tracking, and reporting to ensure smooth project execution and alignment with Agile practices.
Design » Graphic Design » Canva
Experience: 2 - 5 years
Proficient in Canva for creating visually appealing graphics, presentations, and marketing materials tailored to brand identity.
Marketing » Email Marketing
Experience: 1 - 2 years
Skilled in setting up email campaigns, automation workflows, landing pages, and list management, with a focus on improving open rates, engagement, and conversions through data-driven strategies.
Project Management » Trello
Experience: Less than 6 months
Experienced in organizing projects using boards, lists, and cards to manage tasks, monitor progress, and facilitate Agile workflows. Used Trello to streamline collaboration, track deliverables, and maintain transparency across teams.
Project Management » Asana
Experience: 6 months - 1 year
Experienced in using Asana to manage projects, assign tasks, track progress, and ensure timely delivery. Coordinated cross-functional teams and streamlined workflows to improve productivity and collaboration.
Marketing » Campaign Optimization
Experience: 1 - 2 years
I specialize in campaign optimization using GoHighLevel to create, manage, and scale high-performing marketing campaigns. I design automated workflows, optimize funnels, and continuously analyze performance metrics to improve conversions and ROI.
Office and Administration » AI Tools
Experience: Less than 6 months
I leverage a wide range of AI tools to create high-quality digital content, automate workflows, and enhance productivity. My toolkit includes platforms like HeyGen and Synthesia for AI-generated avatars and video content, ElevenLabs for advanced voice synthesis, and tools like ChatGPT, Gemini, Claude, and Grok for research, writing, and problem-solving. I also utilize Pollo.ai for creative and automation tasks, and ManyChat to build efficient social media and messaging workflows. Additionally, I use Manus AI to support advanced task execution and productivity optimization.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Loon, Bohol
- Tests Taken
- IQ
- Score: 105
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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