Ma.

Customer Service Specialist

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.42/hour ($601.92/month)

Associates degree

Last Active

April 27th, 2024 (2 days ago)

Member Since

September 19th, 2023

Profile Description

With advanced Customer Service Experience for 9 years in the BPO Industry
Advanced English on both written and oral aspect.
Technical Support experience particularly on device management
Keen attention to details and can work with minimal supervision.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Have been a chat support representative for a well-known Computer company where I handled concerns about their parts and upgrades purchases. Also, I have been a chat support representative for a major streaming platform in the US.

Customer Support » Phone Support

Experience: 5 - 10 years

I have been a Phone support for multiple types of account. I worked for a Financial Institution as a credit card associate; also worked for a Telecommunications company in Canada as a Billing representative; then phone support for an Online Shopping company in the US; and lastly, as a Viewer Experience Advocate for a major Streaming company in the US.

Other Skills

Customer Support » Email Support

Experience: 6 months - 1 year

I have been an email support representative for a well-known online shopping account in the US

Customer Support » Technical Support

Experience: 1 - 2 years

I have handled technical support concerns for a known Cable and Internet company in the US for more than a year.

Basic Information

Age
39
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
IQ
Score:  121
DISC
Dominance: 33%
Influence: 25%
Steadiness: 30%
Compliance: 12%
English
C2(Advanced/Mastery)
Uploaded ID
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