With advanced Customer Service Experience for 9 years in the BPO Industry
Advanced English on both written and oral aspect.
Technical Support experience particularly on device management
Keen attention to details and can work with minimal supervision.
Experience: 1 - 2 years
Have been a chat support representative for a well-known Computer company where I handled concerns about their parts and upgrades purchases. Also, I have been a chat support representative for a major streaming platform in the US.
Experience: 5 - 10 years
I have been a Phone support for multiple types of account. I worked for a Financial Institution as a credit card associate; also worked for a Telecommunications company in Canada as a Billing representative; then phone support for an Online Shopping company in the US; and lastly, as a Viewer Experience Advocate for a major Streaming company in the US.
Experience: 6 months - 1 year
I have been an email support representative for a well-known online shopping account in the US
Experience: 1 - 2 years
I have handled technical support concerns for a known Cable and Internet company in the US for more than a year.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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