Provide timely customer service, assume responsibility to customer (internal/external) billing correspondence, complaints and inquiries in an efficient, accurate and professional manner to achieve an optimal outcome. Ensure all clients remain informed on their outstanding debts and deadlines. Provide solution to any relative problems of clients and manage the status of accounts, balances and identify inconsistencies.
Experience: Less than 6 months
Handle all email appointments and email management. Data Entry. Compiled data for comprehensive reports daily. Managed electronic systems by updating paperwork, maintaining documents and accurately recording information.
Experience: 1 - 2 years
*Efficiently organizing and categorizing medical records to ensure easy retrieval. *Proficiency in navigating electronic systems and software used to store and manage medical records. *Ensuring the accuracy and completeness of medical records to avoid errors in retrieval. *Knowledgeable in Medical Terminology *Effective Communication
Experience: 1 - 2 years
Managed email appointments and email correspondence effectively, ensuring seamless communication. Provided exceptional administrative support, handling tasks such as phone calls, meeting notes, and scheduling. Conducted data entry and scribed detailed notes accurately. Analyzed enrollee census, assigning patients to staff nurses for COVID Program monitoring. Compiled and processed daily data for comprehensive reports, ensuring accuracy and completeness. Maintained electronic systems, updating paperwork and recording information meticulously. Conducted telehealth sessions in diverse settings, including patients' homes, doctor's offices, clinics, and hospitals.
Experience: 6 months - 1 year
Resolving customer complaints and adjustments on their booking. Handling inquiries regarding their ongoing or past medical bookings. Providing policy to customer's booking. Assisting the customers about their itinerary from flight, hotel and car rentals. Handling emails that need urgent response from customer or from the provider.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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