CSR, Data Entry, Content Moderator

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Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Bachelors degree

Last Active

May 11th, 2024 (6 days ago)

Member Since

September 16th, 2023

Profile Description

Handle customers complaint.
Provide appropriate solutions and alternatives within the time limits.
Keep records of customer interactions.
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Entering customer and account data from source documents.
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

Top Skills

Customer Support » Content Moderation/Management

Experience: Less than 6 months

I worked as a non-voice representative in facebook wherein the LOB’s name is Horizon. We tag remove and tagged post that are not necessary to be seen in facebook. We review the advertisements that needs to be posted in facebook first before they go live.

Other Skills

Customer Support » Phone Support

Experience: 6 months - 1 year

I work before as a customer service representative in one of the bpo company in Pampanga. I help customers with their problems especially in explaining their bills, I’m helping them as well if their having trouble with their devices and also process payment for their account.