Kenneth

Cold Caller, Appointment Setter, and Customer Service 

70 ID PROOF
Verified
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 21st, 2024 (6 days ago)

Member Since

September 15th, 2023

Profile Description

I
am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a seasoned professional with a diverse skill set and
a strong background in customer support and virtual assistance. I am writing to
express my interest in the Administrative VA role within your organization.
With
more than 2 years of experience in the BPO industry, I have honed my expertise
in technical support, billing support, and subject matter knowledge. I have a
proven track record of delivering exceptional customer service,
problem-solving, and ensuring client satisfaction. My background equips me with
the skills to handle complex issues efficiently and with a customer-centric
approach.
Additionally,
my three years as a virtual assistant across various industries, including real
estate, towing (dispatcher with Agero) insurance, and B2B telemarketing, have
allowed me to adapt to dynamic environments and take on diverse roles. I have
experience as a cold caller, executive assistant, and marketing associate,
which has further enhanced my communication and multitasking abilities.
I
am enthusiastic about the opportunity to contribute my skills, dedication, and
adaptability to your team. I am confident in my ability to excel in a role that
demands a strong work ethic, excellent communication, and a commitment to
achieving results.
 Thank you for considering my application. I
look forward to the possibility of discussing how my experience and
capabilities align with your needs.

Top Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

As a cold caller and appointment setter, I have generated leads and sales opportunities by contacting potential customers who have not expressed any interest in the product or service being offered. I have used my communication, persuasion, and sales skills to build rapport with prospects, identify their needs and pain points, and present the benefits and features of the product or service. I have also scheduled appointments for the sales team and followed up with customers to confirm their availability and interest.

Real Estate » Cold Calling

Experience: 6 months - 1 year

I can use my technical knowledge, communication skills, and sales techniques to persuade prospects to buy or schedule a meeting with the sales team.

Customer Support » Chat Support

Experience: 1 - 2 years

As a chat support specialist, I have responded to customer inquiries and requests via chat platforms. I have used my typing, spelling, and grammar skills to communicate effectively with customers in a professional and courteous manner. I have also performed administrative tasks such as data entry, email management, and file organization.

Other Skills

Customer Support » Technical Support

Experience: Less than 6 months

As a technical support representative, I have provided technical assistance and guidance to customers who have problems with a technical product or service. I have used my technical expertise, scientific knowledge, and customer service skills to diagnose and resolve issues, explain complex concepts, and ensure customer satisfaction.

Office and Administration » Microsoft Word

Experience: 10+ years

Office and Administration » Personal Assistant

Experience: Less than 6 months

Basic Information

Age
30
Gender
Male
Website
Sign Up with Pro Account to View
Address
Silay City, Negros Occidental
Tests Taken
IQ
Score:  111
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »