Charmaine

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.54/hour ($975.04/month)

High school diploma

Last Active

August 11th, 2024 (31 days ago)

Member Since

September 15th, 2023

Profile Description

I have been working in customer service for almost 3 years. My first job was when I was a food server in a restaurant. Since pandemic came in, I chose to apply as CSR in BPO. The account I handled was healthcare account, I was receiving inbound calls to verify the patient's eligibility and coverage of their prescription drug plan. The most recent job I had was with Optum Global Solutions, I was a CSR as well and it was healthcare account. I was processing refills, refund and replacement of medications. I have an experience as well talking to doctors, nurses, pharmacists regarding patient's claims and benefits.

Top Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Insurance

Experience: 2 - 5 years

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Caloocan
Tests Taken
DISC
Dominance: 45%
Influence: 10%
Steadiness: 20%
Compliance: 25%
English
C1(Advanced)
Uploaded ID
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