Detail-oriented Virtual Assistant with strong experience in administrative support, client coordination, scheduling, and operations management. I currently support a U.S.–based mental health practice, handling end-to-end client onboarding, insurance verification, billing coordination, documentation, and communication between clinicians and clients.
I bring a proactive, solutions-oriented approach and thrive in fast-paced environments where accuracy, confidentiality, and empathy are essential. My background includes customer support, HR onboarding, CRM management, and financial admin tasks, allowing me to manage multiple priorities smoothly and always deliver exceptional service.
I am skilled in handling complex workflows, maintaining well-organized records, tracking deadlines, and ensuring professional communication at all times. I take pride in being dependable, adaptable, and committed to continuous improvement.
What I Offer:
Admin & Operational Support
Client & Calendar Management
Billing & Insurance Coordination
CRM & Data Management (Zocdoc, Headway, Notion, Slack, Google Workspace)<8efe80624d780eba0c6493ec45140364
PTO/Training Tracker & Documentation
Project & Task Coordination
SOP & Process Support
Excellent Communication & Confidential Information Handling
Tools & Platforms:Google Workspace | Microsoft Office | Slack | Zocdoc | Headway | Zoom | Notion |Asana |PracticeQ |Todoist | CRM Systems | EHR Systems
Work Style:? Fast learner? Highly organized? Detail-focused? Problem-solver? Dedicated and professional
Goal: To provide reliable and high-quality support to help businesses operate efficiently and scale smoothly.
Experience: 6 months - 1 year
Experience: Less than 6 months
CUSTOMER SERVICE REPRESENTATIVE Homey Decor PH October 2020-July 2022 Handled customers inquiries and concerns Scheduled and booked couriers for delivery Collected payments through different modes
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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