Current Employment Status:
Hired Full Time on Oct 16, 2023
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Associates degree
Last Active
April 20th, 2024 (13 days ago)
Member Since
September 13th, 2023
Profile Description
BPO experience as a Quality Analyst and a Team Lead, I've developed mastery of both Excel and Google Sheets. Has extensive experience creating dashboards and reports. Has launched initiatives to gather data and publish reports based on desired metrics. Able to communicate and collaborate effectively with a wide range of clients in person and on business reviews.
Top Skills
Office and Administration » Data Analytics
Experience: 5 - 10 years
Adept at creating dashboards and reports with corresponding analysis and findings. Expert at Google sheets and Excel
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Expert with Excel cleaning data and report creation.
Office and Administration » Google Sheets
Experience: 5 - 10 years
Expert at utilizing Google Sheets and automation (including App Script) to have accurate data and reports.
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Provided email support for businesses - created guidelines and approved templates as a QA.
Customer Support » Chat Support
Experience: 2 - 5 years
Provided chat support for businesses - created guidelines and approved templates as a QA.
Customer Support » SaaS
Experience: 5 - 10 years
Has worked in SaaS industry with Spotify and RingCentral. Familiar with different KPIs and strategies to establish a successful customer support structure
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Santa Maria, Bulacan
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 42%
- Influence: 23%
- Steadiness: 27%
- Compliance: 8%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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