APPOINTMENT SETTER / CUSTOMER SUPPORT (Email, chat outbound)

I have developed strong communication and interpersonal skills, allowing me to build rapport with potential customers and establish trust. My friendly and patient nature has helped me handle objections and navigate through challenging conversations, ensuring a positive customer experience at all times. I am highly knowledgeable in using various cold calling or outbound tools and platforms, making it seamless for both clients and prospects to find suitable time slots. Additionally, I am detail-oriented and organized, ensuring that all appointments are accurately recorded and any necessary reminders are sent to clients.

I am a dedicated and experienced customer service professional with a strong commitment to providing exceptional service to clients. With 2 years of experience in the field, I have developed excellent communication skills, patience, and problem-solving abilities that enable me to effectively assist customers and resolve their inquiries or concerns.

As an appointment setter for the past 6 months, I have gained valuable experience in effectively scheduling and coordinating appointments for various clients. With a strong understanding of the online job market in the Philippines, I am able to adapt to different industries and provide exceptional service to clients. Throughout my experience, I have developed strong communication and interpersonal skills, allowing me to build rapport with potential customers and establish trust. My friendly and patient nature has helped me handle objections and navigate through challenging conversations, ensuring a positive customer experience at all times. I am highly knowledgeable in using various appointment scheduling tools and platforms, making it seamless for both clients and prospects to find suitable time slots. Additionally, I am detail-oriented and organized, ensuring that all appointments are accurately recorded and any necessary reminders are sent to clients. I take pride in my ability to multitask and manage my time efficiently, enabling me to handle a high volume of appointments and meet quotas. I am also comfortable working independently or as part of a team, always willing to contribute my ideas and collaborate with colleagues to improve processes and achieve collective goals.

I have honed my skills in calendar management, inbox management, and travel management. These core competencies have equipped me to efficiently handle various administrative tasks and contribute to the smooth operation of any online business or organization. In terms of calendar management, I am skilled in using a variety of digital platforms and tools to schedule appointments, coordinate meetings, and manage deadlines. My attention to detail and strong organizational skills enable me to effectively handle conflicting priorities and ensure that all events are properly documented and communicated to relevant stakeholders. Additionally, I have extensive experience in inbox management. I am adept at handling large volumes of emails, sorting and categorizing them based on priority and urgency. With a keen sense of efficiency, I can quickly respond to important messages, flagging and delegating others as necessary to keep a clean and organized inbox. Furthermore, I am well-versed in travel management, including booking flights, accommodations, and transportation arrangements. I have a comprehensive understanding of the best travel resources and methods for securing cost-effective options while maintaining quality. Additionally, my attention to detail allows me to create comprehensive itineraries and ensure that all necessary arrangements are made smoothly.