Elvin
Customer Support & Success | Hospitality Industry Expert
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
June 30th, 2026 (7 days ago)
Member Since
September 6th, 2023
Profile Description
I am a highly articulate, customer-centric professional leveraging years of fast-paced hospitality experience to transition into the remote SaaS and tech industry. While I am new to software platforms, I am an expert in the most critical aspect of the subscription model: Customer Retention. My background in high pressure service environments has trained me to resolve client friction instantly, build immediate rapport, and keep users engaged.
I recently advance to the final interview round with major international hospitality tech corporation (DTiQ), proving my capability to align with corporate standards and high performing client facing teams.
Top Skills
Office and Administration
Experience: 5 - 10 years
Detail oriented and accurate with computer workflows. Experienced inputting daily operational logs, sales data, and customers details into digital systems. Highly proficient with keyboards, web browsers, and basic digital file organization.
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Scored C1 Advance on English proficiency testing. Fully fluent and highly articulate, with the capability to hold clear professional, and spontaneous verbal conversation with global clients.
Customer Support » Customer Service
Experience: 5 - 10 years
I possess strong, hands on customer service experience built in the fast paced hospitality industry. I am highly skilled at managing high pressure client interaction, actively listening to customer needs, and resolving complaints quickly to ensure customers satisfaction and long term loyalty. I know how to stay calm under pressure and maintain a highly professional, polite tone during escalations. I am fully ready to translate these communication and friction mitigation skills into email, chat, and phone support work flows for your team.
Other Skills
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Manila
- Tests Taken
- IQ
- Score: 117
- DISC
- Dominance: 42
- Influence: 27
- Steadiness: 25
- Compliance: 6
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.